SPRINT WEB / SERM

Online Reputation Audit

Online reputation audit: brand search results, company mentions and a review response strategy. Monitoring and recommendations based on verifiable information.

Start with the task.

I review what customers find when searching for a company or professional: outdated information, unanswered concerns and gaps in owned pages. The findings guide a search reputation and review response plan.

Online Reputation Audit: what the work includes

  • A snapshot of search results for agreed queries and regions
  • Review of mentions and reputation platforms
  • Classification of materials and priorities
  • A plan for appropriate replies and informative content
  • Recommendations for the brand’s own pages
  • Change monitoring and reporting

Project boundaries

External publications, content production and legal actions are discussed separately. The relevant platform decides whether content is removed.

How the project moves forward

  1. 01Define brand queries and objectives
  2. 02Collect and analyse materials
  3. 03Agree on actions and communication tone
  4. 04Track changes in selected sources

What determines the price

The estimate depends on query count, languages, regions and monitoring sources. You can start with a one-off audit without committing to ongoing support.

What affects the timeline

Audits and content preparation are scheduled according to scope. Search result changes and platform review times cannot be guaranteed.

STARTER SCOPE · ONE-OFF

From $75 USD

A one-off snapshot: one brand, up to 3 queries, one region and one search engine, up to 10 results per query. Classification and an action plan. Ongoing monitoring, publication and responses are separate.

The final price depends entirely on scope and is agreed before work starts. Hosting, domains, paid APIs, licences and ongoing support are separate. Payment method and currency are agreed for your country.

Get a scoped estimate

What acceptance looks like

The report links each finding to evidence, an owner and an acceptance check. Observations, assumptions and unavailable data are separated. Implementation is estimated after agreeing priorities.

Handover and support

Before work starts we agree source-code rights, account ownership, documentation, the period for fixing agreed defects and support conditions. Further development and third-party platform changes are separate tasks.

Explore a demonstration of the solution

Frequently asked questions

Can any negative review be removed?

No. We can assess the situation and prepare a substantiated request within the platform’s rules. Its decision cannot be guaranteed.

Do you create fake reviews?

No. The work relies on accurate information, appropriate responses and useful content about the brand.

NEXT STEP

Have an idea?
Let’s find a solution.

Tell me what you would like to build.
We’ll discuss scope, cost and timing.

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